Returns & Exchanges

At Sandy’s Imports, we strive for the highest quality in every gourmet product we deliver. Due to the perishable nature of our food items, we offer a 14-day return window for unopened and non-perishable goods to ensure your complete satisfaction.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 14 days of delivery with your order number and photos of the items you wish to return.

• 2.
  Verification and Approval

  Our quality assurance team will review your request to ensure the items meet our safety and hygiene standards for return eligibility.

• 3.
  Secure Packaging

  Carefully pack the approved items in their original, unopened packaging to prevent damage during transit back to our warehouse.

• 4.
  Refund Processing

  Once we receive and inspect your return, a refund will be issued to your original payment method within 5 to 7 business days.